Radisson Blu Edwardian Vanderbilt Hotel, London

Absolutely lovely hotel in an excellent location, across the street from Gloucester Road underground station and a 10-15 minute walk from Harrods/ Knightsbridge. There are also buses that take you straight to Westfield Shepherd’s Bush and Marylebone. As a solo traveller I felt safe and the facilities were nice but a bit outdated. Old furniture and quite dark rooms. But the staff makes up for it, everyone were friendly and welcoming. I was greeted and checked in by Janet who was not only beautiful but also helpful and accommodating.

Very good hotel in a perfect location, just 2 min walk to Gloucester Road Underground Station, which serves for 3 lines. Walking distance to South Kensington and Knightsbridge. If I got a chance, I'd like to book here for my next visit to London, highly recommended.

The hotel is located in a perfect zone. The staff is very kind and always available. Everyone was always ready to listen to our requests and anytime we asked for something, the staff quickly took actions. Very nice hotel bar, and even here...amazing staff. Despite all the issues we encountered in our room, the staff understood the situation and offered us: - an upgrade to a new room - hotel membership - credit voucher - free breakfast - free drinks - a refund equal to 50% of the total price I considered what I have been offered as a fair compensation. 5 stars customer care!

Staff were very friendly and helpful. The location was brilliant. Really near to Gloucester Road tube and great for the museums we wanted to visit. Walking distance to Hyde Park and lots of family friendly places to eat.

The reception staff were great, going above and beyond. The bed was very comfortable as was the settee in the bedroom. Location superb.